Top Qualities to look for in an Independent Adjusting Firm

Alexandria Minto

5 Qualities To Look for In an Adjusting Firm

1. Reputation

Always do your research to ensure that the IA firm is reputable. A firm with a solid reputation often display testimonials on their website for potential new clientele to reference.

Ask around. The Insurance Industry is a very small world and many IA firms are built on referrals alone. Reach out to business associates in the Industry or contact the IA firm directly and ask fora reference.  

2. Experience

Ensure that you are working with highly experienced and knowledgeable team of adjusters. A knowledgeable team ofAdjusters will possess strong policy knowledge, construction/engineering knowledge, and will have excellent estimating skills and a Xactimate license.

3.  Innovation

Over the past couple of years, theInsurance Industry has gone through a huge digital transformation. From workflow automation with machine learning to high tech tools that expedite the adjusting process. In a constant evolving industry, find a firm that stays up to date on the latest innovative technology and is always one step ahead.

4. Integrity

Work with a firm that is guided by core values.In the Industry, it is imperative that you work with honest, ethical, and transparent individuals.

5. Passion

Collaborate with a company who is passionate about their work. Individuals that are passionate about their job, channel all their energy into it, providing the best services.

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